City of Lake Macquarie

Online Services

Online Payments


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Council's Online Services

Services Available Registered
Online Payments Yes Yes
Application Tracking Yes Yes
Development Planning Yes Yes
Submit a Service Request Yes Yes
Library Services Yes Yes
Property Enquiry Yes Yes
Request Property Certificates Yes No
Update Registered Email Address Yes No
Submit an Application Yes Yes
View your Accounts Yes No
Submit and Track Service Requests Yes No



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New Customer Registration


Become a Registered User to Access the Full Range of Online Services

As a registered user you will have unlimited access to a broad range of Online Services. Registered Users can:

  • submit and track the progress of a service request
  • view and pay outstanding accounts, including council rates.
    Please Note: You DO NOT need to register to make a Council Rates Payment. If you are only wanting to make a Council Rates Payment Click here
  • submit applications
  • request property certificates
  • update contact details